How to Leverage B2B Marketplaces for Brand Awareness
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How to Leverage B2B Marketplaces for Brand Awareness

November 22, 2021

Companies often use B2B marketplaces to find new clients and partners; however, they can also use these platforms to improve their brand's reputation and even increase their bottom line. Here are a few ways small businesses can utilize B2B marketplaces to boost brand awareness:

Engaging with Other Brands

Many B2B marketplaces allow you to stay up to date, contact other businesses, or even respond directly to their posts. They can also provide useful feedback based on the type of products purchased from these businesses, as well as tips on how to use specific products. Some of these brands have massive followings that you can reach just by being active on their feeds. The goal is to reach out to potential customers and demonstrate your core values, and engagement will assist in getting your name out there.

Once you have your strategy ready, you should also collaborate with companies from other sectors, since they may be potential business partners. For instance, if your main product is fast food, you can work with kitchenware companies. The bottom line is that you have to prioritize firms whose visions are related to yours.
This method can help with promotion, product development, and more, allowing you to reach various communities and demographics. Keep an open mind and bounce ideas around to find creative ways to reach new audiences.

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Sharing Experiences and Gathering Reviews

You should try to seize the opportunity to provide original content on online marketplaces as well. Your personal experiences, tips, and opinions can inform and motivate others at various stages of their journey, as well as expose your content to new audiences when they share on and off the platform. This sharing can be widespread on social media and other sites, giving your brand exposure and credibility. It’s also helpful to provide other businesses with insights into your particular market, industry, or local area. Try to write blogs about your specialty from a unique angle to reach more B2B companies online.

People want to buy from people they can trust. This is especially evident in an online platform where you can’t meet someone in person to judge their trustworthiness. In the absence of physical contact, reviews from satisfied clients are the next best thing. Encourage people you’ve done business with to rate and review your products on B2B marketplaces. When questions come up, be ready to respond and offer explanation. People must be able to easily contact you, so you need to provide as much contact information as your host permits.

Measuring Success

Setting targets, executing your strategy, and measuring their impact can give you a good assessment of your progress, including what works and where to improve. Analytics, engagement, and feedback are essential in your journey to becoming relevant as a business. There are many tools to help you know where your traffic is coming from, how users interact with your content, what kind of companies are looking at you, and occasionally what to do to court them. Having an online presence and SEO-friendly site and adapting to relevant keywords will help amplify your gains and visibility to other businesses.

Sweet Tips from Ally:

B2B sellers join marketplaces because that is where their customers are, and where buyers go to find potential brands to purchase from. Furthermore, these customers want to protect their supply chains and save money. When they ask questions and seek feedback, this is thus an excellent opportunity to impress them with your professional demeanor and excellent services. Actively participating in B2B marketplaces and knowing how to effectively present your business will go a long way.

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Ally Spinu

Ally Spinu is the CEO of Export Portal. She has travelled the world showing how the beauty and efficiency of a blockchain-enabled technology can improve international trade.
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